Соображения знать о пинко
Соображения знать о пинко
Blog Article
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them.
Иногда бывают проблемы с выплатами, но виноват обычно медленный банк.
The player from Argentina had reported that their account at CryptoLeo Casino was abruptly closed and their balance nullified. Despite having reached out to customer support, they had received no explanation. The player had demanded a detailed statement and the return of their account balance, which was 6,500 at the time of closure.
The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.
The player had communicated that all winnings were made with real money, not bonuses. After several interactions with the casino and the Complaints Team, the casino had finally processed and paid all his withdrawals. The player had confirmed the receipt of his winnings, but expressed disappointment with his experience at Nine Casino. The issue had been successfully resolved.
Despite the verification, he was later asked to upload deposit documents, delaying the process. He has been waiting for 4 days since the withdrawal request and views this as a delay tactic.
The casino had asked for additional credentials, which the player had provided. Despite this, the player had not received any response from the casino. We then had requested the casino to set a deadline for the refund. Finally, the player had informed us that the issue had been resolved successfully. We then had marked the complaint as 'resolved'.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PinoCasino to be unfair.
Частичный возврат по экспрессу. Иногда букмекер возвращает штучка ставки по не-сыгравшему экспрессу.
He also clarified that his win was made without a bonus. The player later confirmed that all his winnings had now been paid. The issue was successfully resolved with the casino having paid out the player's winnings in full.
A player from the United Kingdom is having issues with a delayed withdrawal. An amount of £150 was requested 10 working days ago. Despite the this site casino's claim of having processed the payment, the player hasn't received the funds yet.